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Our Services
Our consulting and facilitation services include a variety of organization
development, meeting facilitation and mentoring services:
Organization Development
Organizational diagnosis and needs assessment
Strategic planning
Change strategy development
Business process redesign
Meeting Design and Facilitation
Open Space facilitation
Partnering facilitation
Project planning meeting design and facilitation
Team building and team meeting facilitation
Cross-functional team development
Conflict management
Focus group facilitation
Mentoring
Facilitative leadership development
Executive coaching
Team leader coaching
Facilitator training
Our "Whole System" Approach to Consulting and Facilitation
Our professional practice is based upon a "whole system" approach to
facilitating team and organization development. The 5 fundamental
elements of this approach are illustrated in our logo graphic (above),
and are explained in more detail, below:
(1) Open, Honest Communication and
(2) Broad Information Sharing
Any successful team or organization development initiative
depends, first and foremost, on open communication and the
free exchange of information. All our services and facilitated
processes are predicated on an assumption that people are
most effective and creative when they have access to valid
information, and when they can speak truthfully with one another.
(3) Widespread, Voluntary Participation
Our approach to consulting and facilitation is based upon a
collaborative and participative strategy for designing and
implementing whole system change. We recognize the
importance and value of full stakeholder participation, and
our goal is to include any individuals and work groups who
will be involved with or impacted by our intervention.
(4) Individual Responsibility
Ultimately, the success of any collaborative process will depend
upon the commitment of the individuals involved. A willingness
to accept responsibility for the current reality, and then to share
responsibility for creating a new future are essential elements in
achieving success through collaboration. Our processes are
designed to elicit and encourage this demonstration of individual
commitment and responsibility.
(5) Self-Organization
We believe that organizations have the potential to be
self-designing, self-organizing and self-managing. Realizing
this potential depends upon creating an environment in which
self-organization can develop naturally and spontaneously.
We believe that fostering an open, flexible and supportive
work environment combined with using collaborative, team-based
processes will encourage the natural and healthy development
of your organization.
Benefits and Advantages of a Whole System Approach
Organization-wide participation and information sharing stimulate
systems thinking; engage the interests and concerns of everyone
involved in the process; and result in earlier grass roots "buy-in"
for the change.
Open communication encourages informal networking relationships
and collaborative learning, while fostering a sense of common ground
and shared community.
Whole system participation empowers individuals throughout the
organization, releasing more of their passion and creativity, while
utilizing their knowledge, experience and insight more effectively.
Enhanced team performance and front-line leadership are encouraged,
along with increased personal responsibility and accountability in
decision-making.
Change is implemented through specific, job-related action plans,
and is integrated into the "real" work of the organization.
Characteristics of Our Professional Consulting Practice
A strong client-consultant partnership
We believe every consulting relationship is unique. Therefore,
our goal is to work -- as partners with you -- in determining not
only the level and scope of our involvement with your organization,
but also in designing any facilitated intervention we use.
Customized processes and services
All of the services we provide are customized to meet the unique
organizational needs of our clients. While there are certain
organizational needs which are almost universal (such as the need
for open, honest communication and broad information sharing),
the ways in which these needs can best be met differ within and
between organizations. We are committed to working with you in
designing customized interventions which will provide the immediate
and long term value your organization requires.
A strong focus on both results and relationships
As professional facilitators, we recognize that the success of
any collaborative endeavor will depend upon achieving your
desired goals and objectives while, at the same time, establishing
strong working relationships. Therefore, in all of our facilitated
sessions, we will maintain a "results-focused" attention to task,
while supporting your personnel in cultivating stronger, healthier
and more responsive working relationships.
An iterative (cyclical) approach to problem solving
Our consulting practice and all of our facilitated processes rely upon
the "Action Learning Cycle" as an overall design process guideline:
Throughout the entire design and facilitation process, our goal will
be to encourage and model:
- Open, honest communication and dialogue
- Informal networking
- Systems thinking
- Reflective inquiry
- Self-organization
- Ongoing follow-up and evaluation
Ongoing follow-up and evaluation
The long term success of any facilitated process will depend upon
ongoing follow-up and evaluation of both the collaborative process
and the progress toward your desired goals and objectives. We will
work with you and other key stakeholders to design and build in a
user-friendly strategy for continuing to collect information and feedback
about the collaborative performance of your team or organization.
Next Steps...
If you or members of your organization are interested in exploring
the services we provide and their potential application to your
own organizational needs, please feel free to give us a call
at 512-892-3304, or email us at info@kimble-zetty.com
We will look forward to hearing from you!
For more information, see:
How We Can Help
Our Processes
Our Facilitation Style
How a Facilitated Session Works
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